Sudden and catastrophic transmission failure

[musashiz222]

Recently new owner of a 2017 Audi E-tron. Really fell in love with this car. Even got a new battery under warranty. 61k miles.

Was driving home last Saturday and the dash lights up like a Xmas tree. 6 or 7 different errors. "Transmission failure" was the most notable ones.

After a tow to Audi and a few days in the shop, they quoted more than the value of the car in repairs. Obv I'll be lemon law'ing this car. But like... Wtf??

Srsly like what is the deal here? How many others experienced this? Is this a wrong diagnosis? Is it just the mechatronic failing?

Super sad my love affair ended this quickly.

 

[icee]

Were there any changes in the way the transmission drove/felt, or sounds coming from the car leading up to the failure?

 

[musashiz222]

No not that I noticed. It drove perfectly up until the sudden failure.

 

[Jacks A3 ET]

See - search for - old post on Metronic failure with link to YouTube vidio

 

[musashiz222]

Yeah to be honest it does not feel like a transmission failure it feels like a mechatronic failure and Audi dealership is misdiagnosing the problem.

The only reason that I say it's transmission failure is because that is what the Audi dealership diagnosis says.

Either way I don't want to really fight with Audi about it. Im going to go with the vehicle buyback/lemon law approach. Very sad, love this car.

Even if I fought without Audi saying it's just a mechatronic issue they aren't going to listen to a word I say

 

[SteveO90290]

How will you lemon law a used car out of warranty?

 

[icee]

It would be a shame to decommission the car since it has a relatively brand spanking new traction battery. If you read the posts with what people have to go through at the dealership to get it replaced under warranty, you'll understand why its so special.

I also understand that sinking feeling that sticks with you when a new to you car doesn't work as it should.

If you have AAA to keep towing the car around and if you can stomach a few more diagnostics fees, I'd take the car to a trusted independent VW/Audi repair shop. I'm a data/info drivin guy and it irritates me to no end when a dealership gives you no supporting information for their diagnostics.

I wish you luck with getting everything sorted out.
(I hope that means you get to keep the car fixed up good as new)